Pago seguro

Baklavashop.es works to ensure the security of transactions with our customers and therefore we only work with the safest means of payment. All communications with sensitive data are secured by SSL certificate. Below we detail the payment systems available to our online store today.
The virtual POS (SERMEPA) is a device prepared to work in a totally secure mode within the sales operation through the Internet, that is to say:
A.- Try to contact the issuing bank of the card to request the authentication of the cardholder (verification of his identity) before requesting the corresponding authorization request. This ensures that only the genuine owner, owner of the card, can operate with it.
B.- It implements SSL in all communications that prevent the interception of information by third parties. Therefore, confidentiality is ensured in all communications established during the transaction.
C.- It also enables mechanisms to prove the authenticity of the origin of transactions and that also prevent the manipulation of data by third parties. In this way the integrity of the transaction data is ensured.
D.- The data of the cards are not known by baklavashop.es, which avoids that this information can be subsequently used by third parties in a fraudulent manner. (The best way to safeguard sensitive customer information is NOT to have it). This information is conveniently stored by the Virtual POS that in turn will provide it to the payment system when necessary (for example in a return).
Therefore, all transactions carried out through the Virtual POS will have all the guarantees of security, confidentiality and integrity for the participating agents: cardholders and their issuing entities, and businesses and their acquiring entities.
The Virtual POS will be updated with the latest versions of secure payment that are dictated by international organizations.

How does it work?
1. The merchant contacts the Virtual POS and provides the transaction data: the amount, currency, identification and name of the merchant.
2. The Virtual POS requests the card and expiration date to the client.
3. The Virtual POS contacts the financial entity that issued the card.
4. The issuing entity requests authentication from the client. The client can prove his identity by means of a password, a telephone call, etc. as agreed with your issuing entity.
5. The Virtual TPV requests authorization from the issuing entity.
It may happen in some cases that the issuing entity and the cardholder have not yet agreed on any authentication method, so step 4 is not always done, although from the point of view of ketienda.es the transaction remains safe.
PAYPAL
PayPal is an online payment system of recognized international prestige.
PayPal protects your financial information with industry-leading fraud and security prevention systems. When PayPal is used, financial information is never shared with the seller. Once the payment is completed, the transaction receipt will be sent to you by email.
Tutorial:
Once you have selected your products in our store, access the basket, confirm it and select the shipping system that best suits you.
When you access the next step you can choose the payment method. If your option is PayPal follow the following steps:
1. If you are already a registered PayPal user: enter your access data. In the next step you can confirm the payment.
2. If you are not a PayPal user: Click on the "continue" link located under the text "Do not have a PayPal account?"
2.1. Enter your billing information: choose your credit card and after filling in the information requested click on "check order and continue"
2.2. Review payment: At this time you can review the payment. Once this step is finished, click on "Pay now" to complete the transaction.

WIRE TRANSFER
You can make payments by bank transfer. Baklavashop.es works with "XXXXXX" to facilitate your payments.
The bank transfer or deposit account is the preferred system for those still suspicious of online payment. The payment by bank transfer or deposit account is, and will continue to be, the safest system, although little by little it is relegated by its non-automaticity when making a purchase.
The bank transfer or deposit account is a delay in the management of your purchase which will not enter the preparation process until it has been confirmed.
Transfer or deposit in account?
The bank transfer enjoys the convenience of making a payment from your trust office ordering a transfer of money from your checking or savings account to the one indicated by you as the destination account. This method has the exception of the collection of a commission by your office if the payment is not made to another of the same bank or cashier.
The deposit in account is the displacement on your part to the office chosen by you for the payment and the income of the agreed amount to one of the accounts placed at your disposal for the payment of your purchases. This operation has no associated commission.


Confirmation of the transfer


Your order will enter the packaging process once the payment has been confirmed. The item ordered by you will remain reserved for 7 days during which you can make the payment. On our part, we will review our accounts in search of it.
If you want to speed up the delivery of your order send us a copy of the transfer receipt or deposit account at info@baklavashop.es and proceed to packaging and shipping it.